arthurh88
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Word, Excel, Powerpoint 2010 freeze when trying to open or save as.
All of my office 2010 programs freeze whenever I try to "open" or "save as". The file explorer dialogue box never renders, and instead the entire program freezes. This only started happening recently, never had problems before. Powerpoint, Word, Excel....none of them will render the save/open file dialogue, they all freeze. I tried a repair of the installation but to no avail. Would love any suggestions.
This is what generates in the event viewer: "The program EXCEL.EXE version 14.0.7192.5000 stopped interacting with Windows and was closed. "
This is what generates in the event viewer: "The program EXCEL.EXE version 14.0.7192.5000 stopped interacting with Windows and was closed. "
SOLUTION
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Can you correlate to any windows updates?
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check the add-on and disable them (file-options-addin-and click go)
also, click start - run msword , this will open word in safe mode, try to open a file a file and save it. hense:
1. if it saves ok, then you have an adddin or a plugin that make the issue
2. if the issue remains, then try to reinstall office or re,move it and install it again
also, click start - run msword , this will open word in safe mode, try to open a file a file and save it. hense:
1. if it saves ok, then you have an adddin or a plugin that make the issue
2. if the issue remains, then try to reinstall office or re,move it and install it again
Are you trying to open files from network share?
just a correction to my comment above ... start - run - winword.exe /safe
ASKER
Thank you for your help!!
You are very welcome and I was happy to assist you.