HDMI source lost after toggling inputs

Posted on 2018-02-13
Medium Priority
Last Modified: 2018-02-22
I have several generic 42" TV with HDMI inputs used to display company information. Each TV has an Intel Compute USB stick to run Windows and content.
One of the TV's also has a Bell express-vu satellite receiver connected. We find that if we switch input from Windows to Satellite, then back again we have lost signal on Windows, just static is displayed. It wont recover unless we reboot the stick. It the satellite is unhooked we can switch input sources with no issue. Tried reversing the ports, no help.

Does anyone know what is causing this? Is it a fault of the TV, the Stick, or the Satellite?  Or is this expected behavior?
Question by:JDCam
1 Comment
LVL 15

Expert Comment

by:William Fulks
ID: 42467897
Sounds like the TV itself may not handle the resolution change well. Either that or the computer thinks the monitor is disconnected, but it should recover from that. One thing you could do to troubleshoot is hook up another monitor to the PC, then have the TV as a secondary monitor and switch to satellite to see how it responds when you switch and then switch back.

Also, make sure all your video drivers and the USB stick drivers are fully updated.

Featured Post

Upgrade your Question Security!

Your question, your audience. Choose who sees your identity—and your question—with question security.

Join & Write a Comment

In this tutorial, we’re going to learn how to convert Youtube to mp3 for Free. We'll show you how easy it is to make an mp3 from your video clips so that you can enjoy them offline.
In a question here at Experts Exchange, a member was looking for "a little app that would allow sound to be turned OFF and ON by simply clicking on an icon in the system tray". This article shows how to achieve that, as well as providing the same OF…
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.

589 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question