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Cannot get Tabs and Commands Menu to display 'all the time' in Word (2013).

Posted on 2018-02-13
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Last Modified: 2018-02-16
OS=Windows 10.
Microsoft Word 2013.

If I click on icon on right of  question mark ('?') on Word 2013  top menu the following option appears.

'Show Ribbon Tabs and Commands'

Underneath this heading in smaller print is the following:

'Show Ribbon Tabs and Commands all the time'

So I click on the option hoping to have Tabs and Commands display all the time. But I find that this does not happen. Within a short time the tabls and commands ribbon disappears. This happens every time I restore it.

What must I do to really get  the Tabls and Commands to display ALL THE TIME.
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Question by:Michael Murphy
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LVL 24

Accepted Solution

by:
Ramin earned 3000 total points
Backup your Windows registry or create a Restore Point.

Go to This address:
HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\Toolbars\Word
Make sure the value is the same with this:
2.png
You need to Update / Repair Office.  

You can also download and run this tool to check for Office Issues:
https://www.microsoft.com/en-us/download/details.aspx?id=36852

Repair Office:
https://support.office.com/en-us/article/Repair-an-Office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b

you may also need to reinstall Office.
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LVL 24

Expert Comment

by:Ramin
I Edited my post.
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Author Comment

by:Michael Murphy
I wnet to the registry as LVL24 suggested. I adjusted the readings as advised. It seems to have worked. Give me a day or two before I spend more time with the program. But as of now it looks good. So thanking you in anticipation. By the way I had repaired Word 2013 (ran the 'repair' option) about a week ago to correct a quite different problem (which it fixed - e.g. page numbers of documents had disappeared from  task bar of Word. All going well will close this in two days.
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Author Closing Comment

by:Michael Murphy
thanks for this
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LVL 24

Expert Comment

by:Ramin
You're welcome. I appreciate your follow up.
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