Cannot get Tabs and Commands Menu to display 'all the time' in Word (2013).

OS=Windows 10.
Microsoft Word 2013.

If I click on icon on right of question mark ('?') on Word 2013 top menu the following option appears.

'Show Ribbon Tabs and Commands'

Underneath this heading in smaller print is the following:

'Show Ribbon Tabs and Commands all the time'

So I click on the option hoping to have Tabs and Commands display all the time. But I find that this does not happen. Within a short time the tabls and commands ribbon disappears. This happens every time I restore it.

What must I do to really get the Tabls and Commands to display ALL THE TIME.

Michael MurphyAsked: 2018-02-13

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LVL 24

RaminTechnical AdvisorCommented: 2018-02-14

Backup your Windows registry or create a Restore Point.

Go to This address:
HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\Toolbars\Word
Make sure the value is the same with this:

You need to Update / Repair Office.

You can also download and run this tool to check for Office Issues:
https://www.microsoft.com/en-us/download/details.aspx?id=36852

Repair Office:
https://support.office.com/en-us/article/Repair-an-Office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b

you may also need to reinstall Office.

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LVL 24

RaminTechnical AdvisorCommented: 2018-02-14

I Edited my post.

Michael MurphyAuthor Commented: 2018-02-15

I wnet to the registry as LVL24 suggested. I adjusted the readings as advised. It seems to have worked. Give me a day or two before I spend more time with the program. But as of now it looks good. So thanking you in anticipation. By the way I had repaired Word 2013 (ran the 'repair' option) about a week ago to correct a quite different problem (which it fixed - e.g. page numbers of documents had disappeared from task bar of Word. All going well will close this in two days.