User is unable to send report email from lotus notes application

User is unable to send report email from lotus notes application. We are sure that issue is with userid or with some setting with her id file. As for rest of the users are able to email the report from application.  Error specifically occurs at line "Call newdoc.send(False) " .  We have already checked following :
1- notes person document - email is correctly mentioned.
2- replication
3- server connection document.
Kavita pawarAsked:
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Sjef BosmanGroupware ConsultantCommented:
Can the user send ordinary mails?
Do you see any trace of the mails in the Misc log or Mail log on the server?

Is the mail server correctly specified in the Location document?
Is the user at the correct location?
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