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Shoretel 14.2 upgrade to Connect?

CHI-LTD asked
Last Modified: 2018-03-09
We're being told that shoretel 14.2 will be EoL in the near future.  We're also being told that we will have to pay for the upgrade to connect.  Is this correct?  We have maintenance with shoretel and the supplier...
Also what issues are people experiencing with it?  I read that new communicator is pants..?
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