adobe reader does not open pdf files

adobe reader does not open pdf files on other windows 7 partition
itried  already turning off protected mode  - -  does not work
can you help?  i just installed acrobat reader on a fairly new windows 10 system
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nobusAsked:
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JohnBusiness Consultant (Owner)Commented:
I would not expect it to, but you did, apparently.

What error did you get? and can you install Reader on the other partition?
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nobusAuthor Commented:
when i start windows 7 adobe openns them just fine
windows 10 adobe says there was a problem with the file
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JohnBusiness Consultant (Owner)Commented:
Is there something unique about the file?  Copy the PDF to the Windows 10 partition and check.
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nobusAuthor Commented:
there is nothing special - it's a downloaded pdf of a laptop manyual - hp model
it does not open any of the 3 i tried
i cannot copy it to win 10 access denied when i try it from win10 - but i'll try to copy it from win7 to win 10 to be sure
i also ran the adobe cleaner and reinstalled it
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Sam Simon NasserIT Support ProfessionalCommented:
are you using the same adobe pdf program on both windows? try using other software like foxit reader, it's a good alternative to acrobat. and you'll see if you have the same error or it will open the file.
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JohnBusiness Consultant (Owner)Commented:
Please keep us posted.
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nobusAuthor Commented:
i could copy the pdf to th win10 partition
then all pdf files opened correct

it seems not to be an acrobat error, but access denied problem
how can i change these, so i can open them from win 10 directly ?
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JohnBusiness Consultant (Owner)Commented:
Can you map a folder from Windows 10 to Windows 10?   If you can do that, you may solve the access denied issue.
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nobusAuthor Commented:
how do i do that joHN ??
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JohnBusiness Consultant (Owner)Commented:
I map between disparate systems with NET USE
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nobusAuthor Commented:
plse post an example command
my win 10 = C: win7 is on D: and i want to access my documents
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JohnBusiness Consultant (Owner)Commented:
Try NET USE Z: \\nameofwindows7\share and authenticate.  Use a command prompt for this.

Another way:  Make sure the user name and password of Windows 10 is the same as Windows 7. If not, use the NET USE command.
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nobusAuthor Commented:
>>  . If not, use the NET USE command.   <<   ? ?  that's the one you used?
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JohnBusiness Consultant (Owner)Commented:
I do not access between partitions (no need at all) so that is a suggestion on my part.
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Sam Simon NasserIT Support ProfessionalCommented:
nobis, did you tried foxit reader on windows 10?
https://www.foxitsoftware.com/pdf-reader/
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nobusAuthor Commented:
sorry john - you lost me with the net use command - can you explain ?Sam - i don't want  -or need that
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JohnBusiness Consultant (Owner)Commented:
I do not know for sure if you can access a folder on other bootable partition with NET USE. Try and see.

Open a command window.  Then type:

net use   z: \\windows7name\folder and press enter. Do you get an error or a request to authenticate.

windows7name is the Computer Name of the bootable Windows 7 machine.
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nobusAuthor Commented:
that would be      net use   z: \\windows7name\ d:\users\username\"mydocuments" then?
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JohnBusiness Consultant (Owner)Commented:
Yes. Although Users is secured and you normally cannot access that from a different user name.

Make a folder in Windows 7 called C:\temp and permit it to "Everyone " 

Now restart the Windows 7 Machine and try accessing with Adobe from Windows 10 again
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nobusAuthor Commented:
i added take ownership to the folder - and all files open fine now
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JohnBusiness Consultant (Owner)Commented:
Hmmm, I think I assisted you with permission issues here.
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nobusAuthor Commented:
you tried to make me map a folder to circumvent the problem
i took the direct route
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JohnBusiness Consultant (Owner)Commented:
Yes but after you said you were using Users, I suggested permissions and using a neutral folder (and so dropped the idea of mapping).
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nobusAuthor Commented:
this is what was needed
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