J.R. Sitman
asked on
Printers are getting deleted from a Windows 2012 R2 print server
Our Windows 2012 R2 Virtual server that is set up as a PrintServer has been completely losing printers. e.g. printers that were in the printers are now gone.
The server is a Hyper-V
In my 20 years I have never seen this happen.
Any help will be appreciated.
The server is a Hyper-V
In my 20 years I have never seen this happen.
Any help will be appreciated.
ASKER
I can do this, but not sure how long it might take to recreate the problem.
Please let us know. Thanks
ASKER
I looked up "dism.exe" and that does not sound like a good idea.
Deployment Image Servicing and Management (DISM.exe) is a command-line tool that can be used to service and prepare Windows images, including those used for Windows PE, Windows Recovery Environment (Windows RE) and Windows Setup. DISM can be used to service a Windows image (.wim) or a virtual hard disk (.vhd or .vhdx).
Deployment Image Servicing and Management (DISM.exe) is a command-line tool that can be used to service and prepare Windows images, including those used for Windows PE, Windows Recovery Environment (Windows RE) and Windows Setup. DISM can be used to service a Windows image (.wim) or a virtual hard disk (.vhd or .vhdx).
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ASKER
thanks
ASKER
Thanks. Everything seems healthy.
Thanks for the update and I was happy to help
Clear the Print Spooler
Right-click “Command Prompt” and select “Run as administrator“.
Type net stop spooler then press “Enter“.
Type del %systemroot%\System32\spoo
Type net start spooler then press “Enter“.
Now in the same command window, run:
dism.exe /online /cleanup-image /restorehealth
Best after this to restart the server.
Now set up a printer and test.