How do I resolve this certificate error while I access my website?

Loganathan Natarajan
Loganathan Natarajan used Ask the Experts™
on
I have a website built with Drupal and when I access via mac os chrome browser, I get the attached error. Also when I browser mobile devices the attached error comes.  What should I do to fix this error? I have installed SSL for the domain for security.
mac-chrome2.png
mobile-error.jpg
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®

Commented:
in order to use SSL you have to get an SSL certificate and install on your web site.

here is a tutorial how to do it.

Note that there some free alternative especially if you need it for testing or non-production environmemt.

A paid certificate cost around $5 for year.

Author

Commented:
FYI, I have already installed / configured SSL certificate to the website.  Live https URL
Fixer of Problems
Most Valuable Expert 2014
Commented:
You have the normal  SSL/TLS certificate installed and working.  But for some reason, your site is also asking for a 'personal' certificate to identify the user.  This isn't normal unless you are trying to do a 'secure login' which I did not see.  I know what it is but I don't know where to tell you to look for it.
Angular Fundamentals

Learn the fundamentals of Angular 2, a JavaScript framework for developing dynamic single page applications.

Author

Commented:
Okay, How do I fix this? Is it SSL issue or server or website related issue?
Dave BaldwinFixer of Problems
Most Valuable Expert 2014

Commented:
I don't really know because I don't know how to set that up in the first place.  You have done something in Addition to installing a 'regular' TLS certificate.  I'd start by looking at the SSL/TLS setup.

Author

Commented:
It helped to figure out on SSL side

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial