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Ian PriceFlag for United Kingdom of Great Britain and Northern Ireland

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File > Print not working in outlook

Good Afternoon Experts.

I'd like some help with the following

We use Office 365 with Outlook 2013 clients

One of our users is having trouble printing via outlook.
File  >  Print > Causes outlook to freeze and you have to close it via task manager to get it to work again
But
Using the Quick Print tool works fine

How can we get it so going through file > print, will work without crashing outlook?

Thanks in Advance
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John
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yes it works fine on other applications, outlook is the only issue
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