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Did you tried to rebuild the indexing? &nbsp;check if outlook is &quot;&nbsp;under control panel -&gt; Indexing Options&quot;
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Did you tried to rebuild the indexing?  check if outlook is " under control panel -> Indexing Options"

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Outlook 2013 by default cache 1 year older mails. Check that setting from account settings and try to cache complete mailbox . Once cache and indexed by windows search, try search and compare if you see more items
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Outlook 2013 by default cache 1 year older mails. Check that setting from account settings and try to cache complete mailbox . Once cache and indexed by windows search, try search and compare if you see more items

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Hasin - where would we find the setting cache the complete mailbox?<br />
<br />
Thanks in advance
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Hasin - where would we find the setting cache the complete mailbox?

Thanks in advance

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Excellent that worked - Thank you
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<div class="content wysiwyg-content">
Good Afternoon Experts.<br />
<br />
I'd like some help with the following<br />
<br />
We use Office 365 with Outlook 2013 clients<br />
<br />
One Of our users indexing isn't working properly <br />
<br />
It does a search but then no results or very little results appear <br />
<br />
It use to work fine but then we upgraded her to outlook 2013 and it hasn't worked since then <br />
<br />
How can we resolve this issue <br />
<br />
Thanks in Advance
</div>
</div>


Good Afternoon Experts.

I'd like some help with the following

We use Office 365 with Outlook 2013 clients

One Of our users indexing isn't working properly 

It does a search but then no results or very little results appear 

It use to work fine but then we upgraded her to outlook 2013 and it hasn't worked since then 

How can we resolve this issue 

Thanks in Advance

Indexing not working

An email client, email reader or more formally mail user agent (MUA) is a computer program in the category of groupware environments used to access and manage a user's email. A web application that provides message management, composition, and reception functions may internally act as an email client; as a whole, it is commonly referred to as webmail. Likewise, email client may be referred to a piece of computer hardware or software whose primary or most visible role is to work as an email client. Email clients can also have other systems, like calendars, notes and contact managers.

Email Clients

Microsoft Office is an integrated suite of applications that includes Outlook, Word, Excel, Access, PowerPoint, Visio and InfoPath, along with a number of tools to assist in making the individual components work together. Coding within and between the projects is done in Visual Basic for Applications, known as VBA.

Microsoft Office

Office 365 is a group of software plus services subscriptions that provides productivity software and related services to its subscribers. Office 365 allows the use of Microsoft Office apps on Windows and OS X, provides storage space on Microsoft's cloud storage service OneDrive, and grants 60 Skype minutes per month. Office 365 includes e-mail and social networking services through hosted versions of Exchange Server, Skype for Business Server, SharePoint and Office Online, integration with Yammer, as well as access to the Office software. All of Office 365's components can be managed and configured through an online portal; users can be added manually, imported from a CSV file, or Office 365 can be set up for single sign-on with a local Active Directory using Active Directory Federation Services.

Microsoft 365

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Outlook

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.