Win8.1 stuck at "Please Wait"
Hello, I have a Windows 8.1 PC that boots to a "Please Wait" screen. I have tried the following steps, but none have resolved the problem:
1) Press Ctrl-Alt-Del at the Please wait screen. Nothing happens. I also tried Ctrl-Esc as well as Ctrl-Shift-Esc. I haven't found any key combinations that work at the Please Wait screen.
2) Let it sit at the Please Wait screen. I let it run overnight, for around 12 hours. Was still at the Please Wait screen in the morning.
3) Boot off a USB Recovery of Win8.1 -> System Restore. Tried 3 different system restores from over a 45 day period with no success
4) Boot off a USB Recovery of Win8.1 -> Safe mode. There was no Safe mode option under the advanced troubleshooting section
5) Boot off a USB Recovery of Win8.1 -> Command Prompt. Chkdsk found no errors, and sfc /scannow wouldn't run (no explanation provided)
6) Boot off a USB Recovery of Win8.1 -> Refresh the PC. Windows was unable to refresh the PC (no additional information was provided)
7) Press F8 during boot -> Safe Mode with Networking. This also boots to the Please Wait screen
Are there any other steps I can try to resolve this problem? I'd rather not reset the PC, or erase / reinstall Windows and apps.
1) Press Ctrl-Alt-Del at the Please wait screen. Nothing happens. I also tried Ctrl-Esc as well as Ctrl-Shift-Esc. I haven't found any key combinations that work at the Please Wait screen.
2) Let it sit at the Please Wait screen. I let it run overnight, for around 12 hours. Was still at the Please Wait screen in the morning.
3) Boot off a USB Recovery of Win8.1 -> System Restore. Tried 3 different system restores from over a 45 day period with no success
4) Boot off a USB Recovery of Win8.1 -> Safe mode. There was no Safe mode option under the advanced troubleshooting section
5) Boot off a USB Recovery of Win8.1 -> Command Prompt. Chkdsk found no errors, and sfc /scannow wouldn't run (no explanation provided)
6) Boot off a USB Recovery of Win8.1 -> Refresh the PC. Windows was unable to refresh the PC (no additional information was provided)
7) Press F8 during boot -> Safe Mode with Networking. This also boots to the Please Wait screen
Are there any other steps I can try to resolve this problem? I'd rather not reset the PC, or erase / reinstall Windows and apps.
Looks like your system is damaged. Prepare yourself for fresh install. Backup your data if possible.
look at the comments after this YouTube (nothing in it for you) - anything useful?
like switch off the pc completely? you may have to remove the battery for a laptop, and power cord
like switch off the pc completely? you may have to remove the battery for a laptop, and power cord
ASKER
@Hello There - The bootrec commands did not help. The dism.exe command did not run, all three parameters were invalid.
@nobus - I don't see the youtube link. Can you post it?
@nobus - I don't see the youtube link. Can you post it?
sorry - seems i forgot it : https://www.youtube.com/watch?v=GfvlcT2IofE
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ASKER
None of the suggestions resolved the problem.
bootrec /fixMBR
bootrec /Fixboot
bootrec /rebuildBCD
+
DISM.exe /Online /Cleanup-Image /RestoreHealth