Lenovo Ideapad Yoga 910-13IKB Laptop's camera doesn't work

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A Lenovo Ideapad Yoga 910-13IKB laptop running Windows 10 Professional is unable to use the built-in camera.

When we run the Windows 10 camera application or try to use applications that use the camera (such as Skype for Business or Web Ex) the user's camera isn't recognized).

I have updated the drivers (including obtaining the drivers directly from the Lenovo.com webpage) and have checked the UEFI BIOS settings and the Device Manager and don't see anywhere where the camera is disabled.

What else can be done to fix this issue so the built-in camera will work?
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
I have a Windows 10 Lenovo Laptop and the built-in Camera works fine.

Look in Device Manager, under Imaging Devices. The Integrated Camera is there. Right click and Update the driver.

If not there, it may have a hardware problem.
Top Expert 2013
Commented:
did the camera ever work ?
if the problem is recent - a system restore can also help
but posta screenshot of device manager showing the imaging devices - that will tell us more
Top Expert 2013

Commented:
may we know the solution, Knowledgeable?
IT GuyNetwork Engineer

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Commented:
Performed a system restore.
Top Expert 2013

Commented:
tx for feedback - Always good to know the outcome eh ?

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