troubleshooting Question

Exchange 2013 CU19 Error - Step 1 of 17: Stopping Services

Avatar of Justin Bechard
Justin BechardFlag for Canada asked on
Exchange
10 Comments1 Solution1697 ViewsLast Modified:
Good day Expert's Exchange,

I am trying to Install Exchange Server 2013 Cumulative Update 19 on my Server 2012 R2 server. It is throwing this error code.

Error:
The following error was generated when "$error.Clear();
          & $RoleBinPath\ServiceControl.ps1 -Operation:DisableServices -Roles:($RoleRoles.Replace('Role','').Split(',')) -SetupScriptsDirectory:$RoleBinPath;
          & $RoleBinPath\ServiceControl.ps1 Stop $RoleRoles.Replace('Role','').Split(',')
        " was run: "Microsoft.Exchange.Configuration.Tasks.ServiceStopFailureException: Service 'FMS' failed to stop due to error:'Cannot stop FMS service on computer '.'.'. ---> System.InvalidOperationException: Cannot stop FMS service on computer '.'. ---> System.ComponentModel.Win32Exception: The service has not been started
   --- End of inner exception stack trace ---
   at System.ServiceProcess.ServiceController.Stop()
   at Microsoft.Exchange.Management.Tasks.ManageSetupService.StopService(ServiceController serviceController, Boolean ignoreServiceStopTimeout, Boolean failIfServiceNotInstalled, Unlimited`1 maximumWaitTime)
   --- End of inner exception stack trace ---
   at Microsoft.Exchange.Configuration.Tasks.Task.ThrowError(Exception exception, ErrorCategory errorCategory, Object target, String helpUrl)
   at Microsoft.Exchange.Configuration.Tasks.Task.WriteError(Exception exception, ErrorCategory category, Object target)
   at Microsoft.Exchange.Management.Tasks.ManageSetupService.StopService(ServiceController serviceController, Boolean ignoreServiceStopTimeout, Boolean failIfServiceNotInstalled, Unlimited`1 maximumWaitTime)
   at Microsoft.Exchange.Management.Tasks.ManageSetupService.StopService(String serviceName, Boolean ignoreServiceStopTimeout, Boolean failIfServiceNotInstalled, Unlimited`1 maximumWaitTime)
   at Microsoft.Exchange.Management.Tasks.StopSetupService.InternalProcessRecord()
   at Microsoft.Exchange.Configuration.Tasks.Task.<ProcessRecord>b__b()
   at Microsoft.Exchange.Configuration.Tasks.Task.InvokeRetryableFunc(String funcName, Action func, Boolean terminatePipelineIfFailed)".


I have confirmed that this service is indeed stopped and set to disabled state.

Your advise is appreciate!
ASKER CERTIFIED SOLUTION
Justin Bechard
Senior Support Analyst

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