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Magic Mouse Disconnects When Attempting to Highlight Text

Every time I attempt to highlight text using my Magic Mouse, the mouse looses connection. Otherwise it acts normally (though is inclined to disconnect from time to time). This is a new problem.

Thanks.
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arthurboehm
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arthurboehm
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2 Solutions
 
JohnBusiness Consultant (Owner)Commented:
You would highlight with a Mouse Button  (Click, hold, swipe the text).

1. Can you get a new (or same) Mouse Driver from the manufacturer. Reinstall / upgrade the driver.
2. Connect a different mouse. Does the highlight action work this way?
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arthurboehmAuthor Commented:
A new mouse driver? The manufacturer is Apple--the mouse is an apple product. I've used another non-Apple mouse and the highlight function works, though for some reason, right-clicking (unless using the ctrl key) doesn't.

Thanks.
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JohnBusiness Consultant (Owner)Commented:
Is the mouse maybe defective? That is, has a hardware issue?  Button sticking or not connecting.
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arthurboehmAuthor Commented:
May be. Seems the most likely explanation as I can highlight via the track pad and a second non-Apple mouse.
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JohnBusiness Consultant (Owner)Commented:
That is what I think because the other mouse works fine
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arthurboehmAuthor Commented:
Thanks, John. Let me fiddle a bit more and I'll get back to you.
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serialbandCommented:
Check the battery.  When the battery runs low, that's the usual symptom on most bluetooth or Wireless mice.  The battery powered Magic mouse runs for about a month before you need to change them.

As for the right click, check your system preferences for the mouse that isn't doing so.  You may not have it turned on.  While right click has always existed for Apple, the default setting is to have it disabled until you change it.
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arthurboehmAuthor Commented:
It's a Magic Mouse 1, which is to say, external batteries are used. The battery level is 54%. Right click is enabled for both the Apple mouse and the trackpad. As far as I understand, right-click on non-Apple mouses is "automatically" enabled. Correct me if I'm wrong and, if so, please tell me how to enable it for non-Apple mouses.
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arthurboehmAuthor Commented:
Please note that all other functions but highlighting operate using the Apple mouse, so this isn't a Bluetooth or general mouse connectivity issue.
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serialbandCommented:
Are both AA cells the same age?  Is one AA cell older.  How old is the Magic Mouse 1?
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arthurboehmAuthor Commented:
Magic Mouse bought in--heavens!--2013. And come to think of it, I may have used the only batteries then on hand, which I stole from a remote-control device. But both were/are the same age.
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Eoin OSullivanConsultantCommented:
When you HIGHLIGHT .. you're doing a click-and-drag function.  Does it also happen if you click and drag icons/files around in the Finder?  Does it affect ALL test editing programs the same way?

If it happens with file dragging and text highlighting .. then I'd suspect that the CLICK & HOLD sensor in the mouse is a bit sensitive.  Can you get a super smooth/flat mousemat or hardcover book and check that the surface the mouse is on is not an issue.
Use a cotton bud with a small drop of glass cleaner to wipe the infrared emitter/detector lens on the underside of the mouse.
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arthurboehmAuthor Commented:
I replaced the old batteries with fresh ones and voilà: the highlighting function works properly, as it should. Thank you both!
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JohnBusiness Consultant (Owner)Commented:
Thanks for the update.
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