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LockDown32Flag for United States of America asked on

Samsung EVO 960 in a Dell Optiplex 3050

I just got in a Samsung EVO 960 and put it in a new Dell Optiplex 3050. I started off trying to restore a Acronis image backup and Acronis did not recognize the EVO 960. Next I tried installing Windows 10 from a DVD and Windows 10 doesn't recognize it either. Is said to go to Samsungs web site and download the drivers but the driver there is not a "F6" driver.

   I think the Dell recognizes it. It see it in the M.2 slot. So what am I missing? Nothing recognizes it.....
Acronis* NVMeDellWindows OS

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nobus

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
Dr. Klahn

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nobus

>>    I think the Dell recognizes it. It see it in the M.2 slot.   <<   when ?  post a picture to clarify
check also if there are no bios updates for your system - that address this problem
you can also contact Dell with your problem

how old is your system ?  maybe there were no drivers for it  at that time
fyi - i'm using one right now - and had to update the bios - and for windows 7 - install a driver
Sam Simon Nasser

In the BIOS, do you see the hard disk? is it identified?
if you see it in bios then your on the right track. download partition software (i recommend partition wizard free - bootable ISO) and create the partitions. then try re-image or fresh install.
ASKER
LockDown32

The problem turned out to be in the BIOS. Dell sets the SATA type as Raid (and has for years) even with just a single SATA drive. To get both Windows and Acronis to recognize it I have to change it to AHCI. Leave it to Dell.
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SOLUTION
nobus

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ASKER
LockDown32

Yes. Windows recognizes it so I can install Windows and Acronis recognizes it so I just restored and image.
nobus

so if all is ok - don't forget to close this Q