Exchange Diagnostics

Hi Experts,

I have a problem with my exchange server 2013.

The Microsoft Exchange Diagnostics service terminated unexpectedly.  It has done this 36 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
Event ID 7031

Can you help me out ?
Eprs_AdminSystem ArchitectAsked:
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MAS (MVE)EE Solution GuideCommented:
Hi Eprs_Admin,
Could be bcz of the corrupted message in the queue. Try below.

1-Pause the transport service and let all the messaged go out.

2-when queue is empty, stop the transport service and go to the mail.que database in "C:\Program Files\Microsoft\Exchange Server\V15\TransportRoles\data\Queue" folder move all files to another folder.

3-Now start the transport service, it will create a fresh mail.que database and observe if the service us crashing again.

Thanks
MAS
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Zaheer IqbalTechnical Assurance & ImplementationCommented:
Have you applied any updates recently to the Exchange environment ?
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Eprs_AdminSystem ArchitectAuthor Commented:
I have 2 servers in my DAG. Do I have to do this on all servers ?
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Eprs_AdminSystem ArchitectAuthor Commented:
yes all updates installed
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Zaheer IqbalTechnical Assurance & ImplementationCommented:
Can you upload the full error log from the event viewer please ?
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Zaheer IqbalTechnical Assurance & ImplementationCommented:
Did the issue start after applying updates ?
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Eprs_AdminSystem ArchitectAuthor Commented:
I think yes, on the weekend we installed all pending updates, just windows updates.
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Zaheer IqbalTechnical Assurance & ImplementationCommented:
ok no exchange updates ? Please check.
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Zaheer IqbalTechnical Assurance & ImplementationCommented:
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Eprs_AdminSystem ArchitectAuthor Commented:
Hi,

I am using CU15 and not CU6
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Eprs_AdminSystem ArchitectAuthor Commented:
all relevant exchange updates installed -> Version 15.0 Build 1263.5
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Zaheer IqbalTechnical Assurance & ImplementationCommented:
Ok, it can still occur with newer CUs.
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Zaheer IqbalTechnical Assurance & ImplementationCommented:
Check the below blog and see if the tasks are created on the Server Task Scheduler

http://exchangeitup.blogspot.co.uk/2016/01/exchange-2013-error-microsoft-exchange.html
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Eprs_AdminSystem ArchitectAuthor Commented:
ok I have checked the article.
On my end at the task scheduler just one task is missing -> ExchangeDiagnosticsPerformanceLog
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Eprs_AdminSystem ArchitectAuthor Commented:
The daily log is there and the task too.
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Eprs_AdminSystem ArchitectAuthor Commented:
Yes worked.
Just deleted the entries from the registry and rebooted the server.
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