Firefox won't sync

Hi, I have several devices sync with Firefox but one of them doesn't seem to want to play ball.  I keep asking it to sync and it kind of ignores me.  It doesn't ask for a password or anything else.  I have a folder in the Bookmarks Toolbar that I really need but it won't show up.  What should I do?
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Andrew LeniartIT Consultant & Freelance JournalistCommented:
I would first try to add the folder manually and see if that clears up the Sync issues.

If not, I'd next uninstall Firefox and then reinstall with the latest version.

Before reinstalling, but after uninstalling, rename (or delete to Recycle Bin) the Mozilla folder in your AppData "Local" and "Roaming" profiles.


That ensures all previous configuration data will be removed. Now re-install Firefox and configure Sync again.

Hope that's helpful.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
camtzAuthor Commented:
Many thanks.  That worked.
Andrew LeniartIT Consultant & Freelance JournalistCommented:
Good to hear camtz and thank you for returning to close your question. Glad I was able to help.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Web Browsers

From novice to tech pro — start learning today.