Some of my users are unable to connect to the exchange 2013 with Outlook 2007.
1. 1st Error Message:
Outlook cannot logon. Verify you are connected to the network and are using the proper server and mailbox name. The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action.
2. Created several new users in AD and linked the accounts to new mailboxes in exchange 2013. Logged into one of the accounts as was still unable to access the outlook 2007. Received the same message above ( 1st).
3. I was able to pinged the server with exchange installed on it, which is my DC2. Both with the IP and Fully qualified name. I can also access the EAC & OWA with no problems.
4. I went into the control panel on the VM and configured the email with the IP address of the exchange server and the mailbox name. The name and IP resolved. 1st Error message went away.
5. 2nd Error Message:
Cannot open your default email folder. Microsoft Exchange is not available. Either there are network problems or exchange is down for maintenance.
- Win 7
- Outlook 2007
- Microsoft Server 2012 R2
- Microsoft Exchange 2013