We help IT Professionals succeed at work.
Get Started

Importing Apple mail archives

164 Views
Last Modified: 2018-02-26
Hi -

I have a client who recently had their Apple mail app crash and i needed to update to High Sierra to sort it because the mail folders had got too large to make it worthwhile to do a Time Machine restore.
The client now has all email accounts back but the messages only go back to last week (despite being on IMAP i dont think it was set to save much on the server).
They have asked if i can restore the emails from 2017 from some of the archives that were made at the end of 2017.
I did not make the archives so i had to search for them. I found a folder with the heading archives 2017 but the folders are several, totaling to 22GB but the one folder called archive.mbox is only 2 GB. The largest one i could find has a long name which does not initially make any sense. I have attached a screenshot.
I have initiated an  import of the folder but being being so large i will have to wait a while before i know if it is the correct one. Could someone explain to me why these folders are created and named in such a way if the secretary who did the archive i assume followed the correct procedure. Why isn't there just one MBOX file?

Thanks
D
Apple-mail.PNG
Comment
Watch Question
CERTIFIED EXPERT
Commented:
This problem has been solved!
Unlock 1 Answer and 6 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE