GLOBAL ADDRESS LIST (GAL) IS UNAVAILABLE IN OUTLOOK 2007 WITH EXCHANGE 2013

GLOBAL ADDRESS LIST (GAL) IS UNAVAILABLE IN OUTLOOK 2007 WITH EXCHANGE 2013

GAL IS NOT SHOWING UP IN MY OUTLOOK 2007 CLIENTS.  WHEN I LOG INTO OWA, ALL ACTIVE DIRECTORY USERS/MAILBOXES ARE VIEWABLE.  JUST NOT FROM THE ACTUAL OUTLOOK CLIENTS.
Lawrence HollandSYSTEMS ADMINISTRATORAsked:
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Adam BrownSr Solutions ArchitectCommented:
You need to make sure the Offline Address Book is configured correctly and is being distributed as a V4 or lower OAB and that the OAB is assigned to the user's database properly. https://support.microsoft.com/en-us/help/3047178/offline-address-book-is-unavailable-to-outlook-in-an-exchange-coexiste has info.
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Lawrence HollandSYSTEMS ADMINISTRATORAuthor Commented:
Hi Adam,

thanks for the fast response.  I will try that tomorrow and let you know how it goes.

Thanks,

Lawrence
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timgreen7077Exchange EngineerCommented:
Also just a note, make sure that outlook 2007 has the latest service pack in order to be supported for Exchange 2013. It supports outlook 2007 SP3.

Exchange Server 2013
The following Outlook client versions are fully supported by Exchange server 2013. Please bear in mind there’s a difference between what is supported and what might be compatible with Exchange 2013. All of the Outlook versions listed below have been thoroughly tested by the Exchange Product group:
Outlook 2013
Outlook 2010 SP1 with November 2012 Cumulative Update ( available from http://support.microsoft.com/kb/2687623 Jump )
Outlook 2007 SP3 with November 2012 Cumulative Update ( available from http://support.microsoft.com/kb/2687404 Jump )
Entourage 2008 for Mac, Web Services Edition
Outlook for Mac 2011
Please note, each CU for Exchange 2013 is only supported for a period of 3 months after the release of the next CU.  For example, if CU1 is released on 3/1 and CU2 is released on 6/1, CU1 support will end on 9/1.
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Seth SimmonsSr. Systems AdministratorCommented:
No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

I have recommended this question be closed as follows:

Split:
-- Adam Brown (https:#a42475736)
-- timgreen7077 (https:#a42475863)


If you feel this question should be closed differently, post an objection and the moderators will review all objections and close it as they feel fit. If no one objects, this question will be closed automatically the way described above.

seth2740
Experts-Exchange Cleanup Volunteer
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