Not able to display Exchange Public Folder in Mail section Favorites in Outlook

I recently migrated a 2010 Exchange server to 2016 Exchange.  The public folders did not come over cleanly so I ended up exporting and importing them since there was only one and it was the company contacts.  However I was only able to import them into a sub-folder.  Now I'm not able to get that sub-folder to show up in the Favorites at the top of the Mail navigation pane in Outlook 2013/2016.  I can add it to favorites but it doesn't show up in the Mail favorites section.  If I add the parent public folder to favorites then select Show in Favorites, it is displayed however it doesn't provide a link to the sub-folder.  This was not a problem with Exchange 2010.  Can any steer me in the right direction?

Thanks,

Kurt
kbollerAsked:
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Todd NelsonConnect With a Mentor Systems EngineerCommented:
It will depend on what the folder type is.  But they will not appear in the favorites under Mail view.

All public folder favorites are listed under the Favorites folder of Public Folders when the Folders view is selected.

If the public folder type is "calendar items", the public folder calendar will also appear in the Calendars view as an "Other Calendars".  I believe a "contact items" folder type is the same in the Contacts view.
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kbollerAuthor Commented:
It is a public contact folder.     In Exchange 2010, if a public contact folder was added to favorites it showed up in favorites in the navigation pane on the mail view.  Has that changed in Exchange 2016?  If so it is unfortunate as it's more cumbersome to use.
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Todd NelsonSystems EngineerCommented:
Has that changed in Exchange 2016?

The change was made when modern public folders were introduced with Exchange 2013 (about six years ago in 2012).
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kbollerAuthor Commented:
So much for "New and Improved..." huh?   That's too bad.  No one will be impressed with that news.

Thanks!
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kbollerAuthor Commented:
I'm trying to come at the issue from a different angle.  Is it possible to import contacts to a top level public folder?  I see that those can be shown in favorites.  However when I try to import contacts into a top level folder it won't allow me to do that from Outlook.  If I could do that then it looks like that would get me where I want to be.

Thanks.
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Todd NelsonConnect With a Mentor Systems EngineerCommented:
That cannot be accomplished.  Must be imported into a folder.
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kbollerAuthor Commented:
Yes, that's what I wound up doing.  Thanks.
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Todd NelsonSystems EngineerCommented:
Sufficient information provided for resolution.
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