Member_2_6474242
asked on
outlook client issues
ok i am currently using exchange 2010 and exchange 2003. Users have issues when sending emails to certain users.
The error is
IMCEAEX-_O=abc_OU=EXCHANGE +20ADMINIS TRATIVE+20 GROUP+20+5 4FYDIBOHF9 0SPDLT+78_ CN=RECIPIE NTS_CN=x+y @iyz.com
#550 5.1.1 RESOLVER.ADR.ExRecipNotFou nd; not found ##
What do i have to do to solve this issue? Add x500 address. can i do this in bulk if so how?
Also how can i clear outlook address book and set global address book as the default. Also need to clear Outlook 2007/2010/2013 Auto-Complete Cache
The error is
IMCEAEX-_O=abc_OU=EXCHANGE
#550 5.1.1 RESOLVER.ADR.ExRecipNotFou
What do i have to do to solve this issue? Add x500 address. can i do this in bulk if so how?
Also how can i clear outlook address book and set global address book as the default. Also need to clear Outlook 2007/2010/2013 Auto-Complete Cache
Areyou using SMTP as the primary email protocol?
Have you recently migrated to a new server?
In either case ask the user to do as follow
Does hat fix your problem?
In either case ask the user to do as follow
- Start a new email
- Start typing a name (i.e. Joh)
- Delete the cached email by pressing the big X at the end of the name
- Retype the full email
- Send the email
Does hat fix your problem?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
There are a bulk of users that have this issue. what can i do to solve all of it in one shot. can all of the above be done in bulk
mbkitmgr yes we are using smtp as the primary email protocol
mbkitmgr yes we are using smtp as the primary email protocol
ASKER
thanks