Unable to Connect to Office 365 using Microsoft Office Professional Plus 2016

I am unable to connect my Outlook to an Office 365 account.
I  am running Microsoft Office Professional Plus 2016 with all Windows updated installed and up to date.
When I try connect it does not bring up the new white connection options box that allows you to choose Office 365, exchange, pop, imap, etc...
If I try add a new account it does not find the O365 servers using the older connection window.

Has anyone else come across this?
How can I resolve it?
Barry KaySystems EngineerAsked:
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Jason CrawfordTransport NinjaCommented:
Try running an ExRCA test at https://testconnectivity.microsoft.com/.  Select the option for Outlook Autodiscover.
David Johnson, CD, MVPOwnerCommented:
did this work before?  Are you the office 365 administrator or just a user?
whats the error you are getting while connecting outlook? make sure you have license assigned to your email account and mailbox is provisioned for you account. Kindly check the O365 admin portal for the same
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Barry KaySystems EngineerAuthor Commented:
Thanks for all the suggestions. I am just the end user and my organisation support gave me the incorrect details.
All working now.

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Jason CrawfordTransport NinjaCommented:
An ExRCA test would have highlighted that.
Agreed with Jason :-)
Barry KaySystems EngineerAuthor Commented:
Got it working with correct details.
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