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shyam pothini

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Application launches with black screen on citrix

hello all,

On particular model of laptop, we have issues with one particular application on citrix. It works good when laptop is not docked.  if it is docked when launching the application the application launches but its a black screen. we figured out a way to get rid of that. we ran receiver cleanup utility and the installed again it started working.
I want to know why it is happening in fist hand.

Thanks
S
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Dirk Kotte
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shyam pothini

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ok we have 100 machines may be more, my approach will be little difficult.
Any other suggestions?
thanks