H. G.
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USB devices aren't working and Malware
I have 2 Lenovo machines Yogo 260 and X230 both have USB ports that recognize devices however, don't load drivers for them to work. Simply put, they know what's been plugged in, but the device doesn't work. I've tried Aalwarebytes, AVG in case virus related. I've downloaded and installed Windows and Lenovo updates. To no avail. NOTE: 1 has been detected to have Gen:Trojan.Heur2.LPTEG0@b4
Please help. Are malfunctioning ports related to malware? What do you recommend? Thanks!
Please help. Are malfunctioning ports related to malware? What do you recommend? Thanks!
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As noted I have an X230 here and these updates did not affect my USB ports. I know other machines are different.
Pull the disks and scan them on a working system. If you're unable to clean the disks, then you should back up the data and reinstall them.
Following up on my earlier post with three recent examples of a similar problem, here's another one from today:
https://www.experts-exchange.com/questions/29085715/Mouse-and-Keyboard-stopped-working-on-DELL-desktop-PC.html
Regards, Joe
https://www.experts-exchange.com/questions/29085715/Mouse-and-Keyboard-stopped-working-on-DELL-desktop-PC.html
Regards, Joe
right click computer, manage, disk management
do you see the drives there? do they have letters? E, F, whatever?
also show hidden files and system files, and go the usb drive. do you see any hidden files there that are suspicious?
try also attribute changer if you can delete the files there https://www.petges.lu/download/
do you see the drives there? do they have letters? E, F, whatever?
also show hidden files and system files, and go the usb drive. do you see any hidden files there that are suspicious?
try also attribute changer if you can delete the files there https://www.petges.lu/download/
ASKER
Thanks. Uninstalling KB4074588 did the trick!
You're welcome. I'm glad that worked for you. Cheers, Joe
Thanks for the update
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