mouse cursor disappear in window 10

Hi Guys

After running a Microsoft office removal my mouse cursor disappeared in window 10.   Under mouse property/hardware it does not have anything.  when I plug in other mouse it tells me it found new hard and ready to use but mouse cursor does appears.  any help would be much appreciated.  

best regards

John
JohnAsked:
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nobusCommented:
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JohnBusiness Consultant (Owner)Commented:
Check your Manufacturer's Support site for a Mouse driver and reinstall it. That will work if a driver is available.
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Andrew LeniartSenior EditorCommented:
After running a Microsoft office removal my mouse cursor disappeared in window 10

What did you remove the office installation with? A third party removal tool? If so, that could be the problem.

If you have System Restore enabled, a quick fix may be to simply restore the system to a restore point before Microsoft Office was removed. That may fix the cursor disappeared problem and then it would be a simple matter of doing a registry cleanup to get rid of MS Office related entries after the restore.
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JohnAuthor Commented:
Thank you all for the prompt feed back.  I think kb4074588 is really close what I am experiencing.  it seems new generic keyboard and mouse can not be recognized by the computer and work around was Remote Desktop to the computer since I had it enable perviously.  will check if the it is the stupid Microsoft update that caused problem Monday.  Thank you!

best regards

John
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JohnBusiness Consultant (Owner)Commented:
Did you try the driver updates?
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nobusCommented:
did you uninstall the KB ?
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JohnAuthor Commented:
not yet at home now.  will do it on Monday and see if it will recognize new hardware.  Thank you!
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JohnAuthor Commented:
Thank you all for the you prompt attention on this. The update was the problem.

best regards

john
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Joe Winograd, Fellow&MVEDeveloperCommented:
Hi John,
The update was the problem.
Great news! Thanks for letting us know. Btw, Microsoft posted an article about this on Friday at the Windows support site showing two methods to resolve it:
https://support.microsoft.com/en-us/help/4091240/usb-devices-may-stop-working-after-installing-the-february-13-2018-upd

Now that your question is solved, please close it. Thanks, Joe
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JohnAuthor Commented:
Thank you!
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Joe Winograd, Fellow&MVEDeveloperCommented:
You're welcome, John, and thanks to you for closing the question. Regards, Joe
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