First of all, thanks to whoever will help me in advance.
Second, my question is that I got a new job offer from a company as a Team Leader in Linux Administration Department, I'm OK with that but the issue is that I've been asked to re-create the department from scratch that consists of a new vision, system for support, ticketing, project management, employees rating, and services that we will provide.
I need to hear your ideas on how to start building this department, what do I need? and what to read to enrich my knowledge regarding this?
The company gave me an unlimited budget to work with.
Department: Linux System Management, Administration, Monitoring, Backup, Virtual Machines and Storage.
Hope that you can enlighten me with some ideas/softwares that can help.