Cannot record in Premiere Elements

In Premiere Elements 2018 I try to record a narration. I select to add that and then get a box where I can select Record or Play, a volume slider and I can see the sound coming in.
However, when I click Record the button greys out and I get a message that I can deselect 'Mute'. But when I deselect mute the same message appears. And thats all. According to the manual I ought to see a timer as well as a stop button, but neither appear. Nothing is recorded.
TheoRichelAsked:
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Hello ThereSystem AdministratorCommented:
Can you post the exact error message or screenshot?
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Hello ThereSystem AdministratorCommented:
You might need to add a new audio track and select Mono as the type.
See this for more: https://forums.adobe.com/thread/1308823
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TheoRichelAuthor Commented:
Gentleman, thank you but the problem was gone when I switched the computer on this morning. I do not know what tp do now, award you the points for good will?
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Hello ThereSystem AdministratorCommented:
If you want to award the effort...
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TheoRichelAuthor Commented:
Nothing to say
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