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Microsoft Office cannot find your license

the first time I open Outlook via Citrix The get the attached message.  When I click OK and reopen it, the message does not return.  It seems to only be happening to me.  No one else has reported it.  I have rebuilt Office 2016 and that did not help

license error
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J.R. Sitman
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J.R. Sitman
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2 Solutions
 
Sekar ChinnakannuStaff EngineerCommented:
Make sure Windows service Software Protection service is set to automatic not to delay start and did you tried to repair the office 2016.
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xtermieCommented:
Can you restart/start the SOFTWARE PROTECTION service in your windows? that service may have stopped and could be causing this issue.
Also as Sekar says, you can set to Automatic(Delayed Start). But I would try to start that service and I believe the error will be gone.
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J.R. SitmanIT DirectorAuthor Commented:
it is set to "delayed start".  I started it, however, I cannot change it to Automatic"  

pretection
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xtermieCommented:
When you started it does it solve your issue?
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J.R. SitmanIT DirectorAuthor Commented:
Cannot really say, because I have not had the issue since I posted this.
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J.R. SitmanIT DirectorAuthor Commented:
I cannot set it to Automatic, however, that was the problem.  It is working now.

Thanks
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