We have an external hard drive which was BitLocker encrypted by a Windows 10 PC.
This external hard drive is used to back up data on our PCs and servers.
Each month, we would back up this data.
Each time the external hard drive is plugged into a PC, a password is required.
BitLocker does is not supported by our Windows Server 2003 servers so the password would not be unlocked.
Decryption is the first step we would do and then backup data from all PCs and servers.
This time, while the external hard drive was in the decrypting process and over 80% complete, the PC was accidently turned off.
After this happened, when trying to login with password to this drive to continue the decryption process, the password is not accepted.
I tried to unlock the drive by using the correct recovery key and it is also not accepted.
The last thing I tried was unlocking the drive through command line with administrative privilages with recovery key and the message back was; "The password failed to unlock volume E:".
I have researched this an some people have imaged the hard drive.
There is a lot of important data on this external hard drive and we would like to know how to unlock the drive and access the data rather than imaging the drive if possible as we would just have an external hard drive which is unusable.
All help appreciated.