apollo7
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IIS services not working on a CRM server recently upgraded to Windows 2012
We upgraded our CRMTEST server and SQLTEST server over the weekend to Windows 2012 R2 Standard. This was to allow me to run CRM 2015 install and do an in-place upgrade of CRM 2013 on the CRMTEST server.
I installed SP1 for CRM 2013, this seemed to work fine and changed the version. Then I ran CRM2015-Server-ENU-amd64.e xe and got the error below:
So I checked the log and it says that CRM is not installed (log below).
12:06:33| Info| Invoked with command line: C:\Users\crmadmin\SetupSer ver.exe
12:06:34| Info| Running C:\Users\crmadmin\SetupSer ver.exe
12:06:34| Info| Loading bootstrap library C:\Users\crmadmin\ServerSe tup.dll
12:06:34| Info| Microsoft Dynamics CRM is not currently installed.
12:06:34| Info| Closing bootstrap library C:\Users\crmadmin\ServerSe tup.dll
I tried IIS RESET and got an IIS error below
Need advice on what could be causing this.
Thank you
I installed SP1 for CRM 2013, this seemed to work fine and changed the version. Then I ran CRM2015-Server-ENU-amd64.e
So I checked the log and it says that CRM is not installed (log below).
12:06:33| Info| Invoked with command line: C:\Users\crmadmin\SetupSer
12:06:34| Info| Running C:\Users\crmadmin\SetupSer
12:06:34| Info| Loading bootstrap library C:\Users\crmadmin\ServerSe
12:06:34| Info| Microsoft Dynamics CRM is not currently installed.
12:06:34| Info| Closing bootstrap library C:\Users\crmadmin\ServerSe
I tried IIS RESET and got an IIS error below
Need advice on what could be causing this.
Thank you
ASKER
This was an in place upgrade from Windows 2008 Standard to Windows 2012 R2 Standard
The following services were disabled, enabling these
• World Wide Web Publishing Service
• Wines Process Activation Service
The following services were disabled, enabling these
• World Wide Web Publishing Service
• Wines Process Activation Service
With regard to the error, are you using the original CRM 2015 server installation file as opposed to an update for CRM 2015 server?
The error message suggests that you are running an update to CRM 2015 - though I could be wrong.
With regard to IISRESET, have you tried restarting the server to see if that helps?
The error message suggests that you are running an update to CRM 2015 - though I could be wrong.
With regard to IISRESET, have you tried restarting the server to see if that helps?
ASKER
The CRM 2015 installation file is from a download. I have done a restart of the CRM Server a couple times. I am now getting the error below when I browse the org in Deployment Manager
HTTP Error 500.19 - Internal Server Error
The requested page cannot be accessed because the related configuration data for the page is invalid.Detailed Error Information:
Module IIS Web Core
Notification Unknown
Handler Not yet determined
Error Code 0x8007000d
Config Error
Config File \\?\C:\Program Files\Microsoft Dynamics CRM\CRMWeb\web.config
Requested URL http://crmtest:5555/WorldwideMaterialHandling
Physical Path
Logon Method Not yet determined
Logon User Not yet determined
Config Source:
-1:
0:
HTTP Error 500.19 - Internal Server Error
The requested page cannot be accessed because the related configuration data for the page is invalid.Detailed Error Information:
Module IIS Web Core
Notification Unknown
Handler Not yet determined
Error Code 0x8007000d
Config Error
Config File \\?\C:\Program Files\Microsoft Dynamics CRM\CRMWeb\web.config
Requested URL http://crmtest:5555/WorldwideMaterialHandling
Physical Path
Logon Method Not yet determined
Logon User Not yet determined
Config Source:
-1:
0:
ASKER
I have the above cleared up but I am still getting stuck on the CRM 2015 org import. The error says that I need to install Reporting Extensions (SQL 2012). In the SQL upgrade that I did, I cant find SrsDataConnector.exe anywhere on the SQL Server.
Any idea on what I can try to get this folder (SrsDataConnector) so I can run SrsDataConnector.exe?
Thanks
Any idea on what I can try to get this folder (SrsDataConnector) so I can run SrsDataConnector.exe?
Thanks
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ASKER
Thanks, I sort of remember doing that but have been looking the wrong place
ASKER
It never ends :) I am now getting "Microsoft Dynamics CRM Reporting Extensions is not compatible with this version of Microsoft Dynamics CRM. Upgrade Microsoft Dynamics CRM, and then try again", guess I need to make sure I have the correct SRSDataConnector folder for CRM 2015
Yes you do need to match the version. Do you now have a CRM 2015 deployent?
ASKER
Thanks, I got this to work. I am moving to CRM 2016.
Please check the Servic status in services console and also what option you chose while upgrading if it was in place?