How does 25% packet loss as found from ping test on PC reflect on wired internet connection for PC
Hi,
We have a Windows 10 PC connected via a wired ethernet connection to our router.
To test the stability of this ethernet connection, we have run a continuous ping test via command line.
One of the results back have displayed that 1 out of 4 packets were lost (25% loss).
This test was initially ran to test for disconnects or problems with the wired internet connection.
What is the significance of the ping test and how does the 25% loss reflect on wired internet connection for this PC?
Thanks,
Robbie
We have a Windows 10 PC connected via a wired ethernet connection to our router.
To test the stability of this ethernet connection, we have run a continuous ping test via command line.
One of the results back have displayed that 1 out of 4 packets were lost (25% loss).
This test was initially ran to test for disconnects or problems with the wired internet connection.
What is the significance of the ping test and how does the 25% loss reflect on wired internet connection for this PC?
Thanks,
Robbie
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Thanks for the feedback.
Does losing 50% of packets mean reduced internet connection or a loss of the internet connection?
We have a router in one building wired to a Switch in another building which also has another network switch wired to the first switch.
We have been having Wi-Fi and wired internet issues in the building with switches, mainly WiFi.
There is an Access point wired to the switch used as a WiFi access point.
The ping seems to return good results as I review it but WiFi still seems to be a problem for some devices.
The ping was carried out over 2000 times for wired and wireless internet connection, pinging 8.8.8.8, and overall it has been less than 1% loss.
- For the Windows 10 PC, wired to Switch, it would sometimes lose connection for a few seconds, noticeable when watching YouTube.
- Some devices we have would randomly disconnect from WiFi for about 10 seconds then turn back on.
- There are devices connected to the switches such as Sky Q box, Blu-ray player, etc. which seem to work fine.
- Other devices connected via WiFi such as Amazon Alexa, Harmony Hub, etc. would sometimes lose internet connection.
The main issue would be with:
- WiFi cameras where we would notice a disconnection of these quite frequently, every 10 minutes, for about 2 minutes each time but sometimes can be random and work for 2 hours
- Sky Q Box is connected by wired internet connection to two Sky Q Mini boxes (Sky Q Minis and Sky Q box in different buildings) but these Sky Q Mini boxes frequently lose internet connection for about 30 seconds each time, where it may happen every half an hour
We would to get down to fixing our WiFi and wired internet connection issues and have a stable internet connection for all devices.
Thanks,
Robbie