Mr.X
asked on
Windows XP - not loading
Got a windows xp machine. For some reason it has stopped working .
It starts with screen which says “start windows normally, select safe mode, safe mode with cmd, safe mode with networking”
But no option is working. Even if I select safe mode it thinks for few seconds and comes back to same page with all options. I tried all options, like safe mode with net, with cmd. All loops back to the same page.
I took out the hard dive connected to another computer. Can see all data. Ran disk error check by right clicking on the windows partition drive. It came up with no error.
Tried to run sfc scan on the attached hard drive. It gives me error “ windows resource protection could not start the repair service” am doing it with admin credentials .
Could anyone help me with this issue. WhyOS keeps looping back ? Y I could not run sfc scan
It starts with screen which says “start windows normally, select safe mode, safe mode with cmd, safe mode with networking”
But no option is working. Even if I select safe mode it thinks for few seconds and comes back to same page with all options. I tried all options, like safe mode with net, with cmd. All loops back to the same page.
I took out the hard dive connected to another computer. Can see all data. Ran disk error check by right clicking on the windows partition drive. It came up with no error.
Tried to run sfc scan on the attached hard drive. It gives me error “ windows resource protection could not start the repair service” am doing it with admin credentials .
Could anyone help me with this issue. WhyOS keeps looping back ? Y I could not run sfc scan
ASKER
Thanks for reply.
I tried boot logging and also the login with good configuration . Both gives same problem. Keeps coming back to the Same page, where it says select a option to boot.
Maybe I will try to look into the bootlog file and wil let you know what I find
I tried boot logging and also the login with good configuration . Both gives same problem. Keeps coming back to the Same page, where it says select a option to boot.
Maybe I will try to look into the bootlog file and wil let you know what I find
Keep in mind that Boot Logging only works when booting to Safe Mode.
ASKER
But my computer not even loading to safe mode. So I can't access boot logging
Boot logging will occur even if the system does not complete the boot.
ASKER
Ok. Got it.
So basically now I need to connect my hard drive to another computer and look at the ntbootlog file for further information. Is that right ?
So basically now I need to connect my hard drive to another computer and look at the ntbootlog file for further information. Is that right ?
Right.
I would also download the hard drive manufacturer's diagnostic program for the drive and run it. You may (but not at all certain) be experiencing hardware errors with the drive.
Have you got the XP CD ? You might be able to start with that and do a repair. Check the hard drive for errors as noted above first.
How important is it to get this particular OS installation running again? Considering that XP hasn't been getting security updates for years, this might be a good opportunity to retire the system.
for a repair, here a guide : http://www.michaelstevenstech.com/XPrepairinstall.htm
note it is Always wise to test ram and disk - to be sure about the basics - i Use the UBCD for this :
Hardware diagnostic CD UBCD
--------------------------
go to the download page, scroll down to the mirror section, and click on a mirror to start the download
Download the UBCD and make the cd <<==on a WORKING PC, and boot the problem PC from it
Here 2 links, one to the general site, and a direct link to the download
since the downloaded file is an ISO file, eg ubcd527.iso - so you need to use an ISO burning tool
if you don't have that software, install cdburnerXP : http://cdburnerxp.se/
If you want also the Ram tested - run memtest86+ at least 1 full pass, - you should have NO errors!
direct download : http://www.memtest.org/
For disk Diagnostics run the disk diag for your disk brand (eg seagate diag for seagate drive) from the HDD section - long or advanced diag ! (runs at least for30 minutes)
http://www.ultimatebootcd.com/
** you can make a bootable cd - or bootable usb stick
*** note *** for SSD drives use the tool from the manufacturer, like intel 's toolbox :
https://downloadcenter.intel.com/download/18455/Intel-Solid-State-Drive-Toolbox
for completeness -here's how i handle disk problems : https://www.experts-exchange.com/Storage/Hard_Drives/A_3000-The-bad-hard-disk-problem.html
==>>****in order to be able to boot from CD or usb - you may have to disable secure boot in the bios
note it is Always wise to test ram and disk - to be sure about the basics - i Use the UBCD for this :
Hardware diagnostic CD UBCD
--------------------------
go to the download page, scroll down to the mirror section, and click on a mirror to start the download
Download the UBCD and make the cd <<==on a WORKING PC, and boot the problem PC from it
Here 2 links, one to the general site, and a direct link to the download
since the downloaded file is an ISO file, eg ubcd527.iso - so you need to use an ISO burning tool
if you don't have that software, install cdburnerXP : http://cdburnerxp.se/
If you want also the Ram tested - run memtest86+ at least 1 full pass, - you should have NO errors!
direct download : http://www.memtest.org/
For disk Diagnostics run the disk diag for your disk brand (eg seagate diag for seagate drive) from the HDD section - long or advanced diag ! (runs at least for30 minutes)
http://www.ultimatebootcd.com/
** you can make a bootable cd - or bootable usb stick
*** note *** for SSD drives use the tool from the manufacturer, like intel 's toolbox :
https://downloadcenter.intel.com/download/18455/Intel-Solid-State-Drive-Toolbox
for completeness -here's how i handle disk problems : https://www.experts-exchange.com/Storage/Hard_Drives/A_3000-The-bad-hard-disk-problem.html
==>>****in order to be able to boot from CD or usb - you may have to disable secure boot in the bios
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test if the "bad" pc can boot from a bootable cd - or usb stick
post also the pc model - or motherboard model
post also the pc model - or motherboard model
ASKER
Hi,
Actually did not test with CD or USB stick. The harddisk works fine with another hardware. So just isolated the original hardware as faulty.
So all seems to be good.
Actually did not test with CD or USB stick. The harddisk works fine with another hardware. So just isolated the original hardware as faulty.
So all seems to be good.
ASKER
This worked for me.
Have you tried Last Known Good Configuration?
Enable Boot Logging at the Advanced Boot Menu, then try to boot to Safe Mode. If the system still refuses to boot, remove the drive, take it to another system and review the contents of ntbootlog.txt.
http://www.watchingthenet.com/how-to-enable-boot-logging-for-fixing-startup-problems-in-windows.html