asked on .MOV files will not play after full Backup with Acronis 2018 to local HD
After backing up macOS 10.11.3 - .MOV files will not play. Backup was with Acronis 2018 to local HD.
OS reports "Cannot Play Video" Photos cannot play this video because it uses an unsupported format."
The OS was not restored, only backed up. macOS reported after backup - had to 'Restore' photo library
Other format files (e.g. .mp4) play OK. .MOV files OK on my iPhone iOS 11.2.6
How can I ?? these .MOV files to play?
OS reports "Cannot Play Video" Photos cannot play this video because it uses an unsupported format."
The OS was not restored, only backed up. macOS reported after backup - had to 'Restore' photo library
Other format files (e.g. .mp4) play OK. .MOV files OK on my iPhone iOS 11.2.6
How can I ?? these .MOV files to play?
AcronisOperating SystemsImages and Photos
Last Comment
Jim Lacey
ASKER CERTIFIED SOLUTION
THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
As these are photos/movies of my family (7 generations!), I have multiple backups: on another Mac, Time Machine and SmugMug. In addition, most of the oldest (1930's +) movies with my help, made their way to DVD. What I do with these files seen here... ijim.smugmug.com
Thanks for the tip about the GSpot Codec Information Tool. And yes, I have Macs and PCs on my LAN.
(Yet another reason why I will never, ever use Acronis again.) - This troubles me...