To give you a background... We had to change the user ID for one of our users. The account was originally created three days ago but due to an HR issue we had to change the user ID three times. The last change we had to go back to what the original ID was. Now when I log into OWA as this user, I notice two strange issues with this account that does not occur with any other in my system.
1. When logging in, I notice that in the top right hand corner where you should see Mail, Calendar, People, Tasks only Mail shows. If I refresh several times it may eventually show the rest of the options but majority of the times it only shows Mail. I have tried it in IE and Chrome and same result and even sometimes I get the OWA light version interface which requires a refresh of the screen to show me the correct view. Please refer to attached file Example 1 to show the issue
2. When trying to logout of a OWA session I receive a warning message. It says, " Your request could be completed". Please refer to attached file Example 2 to show the issue.
Just to point out, this seems to only happen to this account. When I login with my account this does not happen at all.