<div>
Go into that unknown, tab Details, provide the hardware IDs.
</div>


Go into that unknown, tab Details, provide the hardware IDs.

<div>
And may I know your windows version?
</div>


<div>
Click on <b>Detect Drivers</b>:<br />
<a href="http://www.dell.com/support/home/us/en/19/product-support/product/inspiron-17-5759-laptop/drivers" rel="ugc">http://www.dell.com/support/home/us/en/19/product-support/product/inspiron-17-5759-laptop/drivers</a><br />
<br />
<a href="https://filedb.experts-exchange.com/incoming/2018/03_w09/1281070/1.png" target="_blank" title="1.png (58 KB)"><img alt="1.png" class="file-block lazyload" style="max-width: 800px;" data-src="https://filedb.experts-exchange.com/incoming/2018/03_w09/800_1281070/1.png" /></a><br />
<br />
<br />
<br />
If that didn't help then try Driver Genius:<br />
<b><a href="http://drivergeniusprofessional.com/" rel="ugc">http://drivergeniusprofessional.com/</a></b>
</div>


Click on Detect Drivers:
http://www.dell.com/support/home/us/en/19/product-support/product/inspiron-17-5759-laptop/drivers [http://www.dell.com/support/home/us/en/19/product-support/product/inspiron-17-5759-laptop/drivers]

1.pnghttps://filedb.experts-exchange.com/incoming/2018/03_w09/1281070/1.png



If that didn't help then try Driver Genius:
http://drivergeniusprofessional.com/ [http://drivergeniusprofessional.com/]

1.png

<div>
Sorry for the absence.<br />
@Kimputer<br />
Windows 7 64bit<br />
<br />
@Ramin<br />
I tried that and I get 'All drivers are up-to-date'
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Sorry for the absence.
@Kimputer
Windows 7 64bit

@Ramin
I tried that and I get 'All drivers are up-to-date'

<div>
Here are more details on this issue:<br />
<br />
<a href="https://www.intel.com/content/www/us/en/support/articles/000006765/mini-pcs.html" rel="ugc">https://www.intel.com/content/www/us/en/support/articles/000006765/mini-pcs.html</a><br />
<br />
While it's mean for the Intel NUC series, the same applies for your case. It's not needed by Win7 (it's mean for Win8 and up), so disable it in the BIOS. Win7 is NOT ABLE to use this hardware!
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Here are more details on this issue:

https://www.intel.com/content/www/us/en/support/articles/000006765/mini-pcs.html [https://www.intel.com/content/www/us/en/support/articles/000006765/mini-pcs.html]

While it's mean for the Intel NUC series, the same applies for your case. It's not needed by Win7 (it's mean for Win8 and up), so disable it in the BIOS. Win7 is NOT ABLE to use this hardware!

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@Kimputer<br />
Interesting! I'll take a look when I get a hold of my client's computer.
</div>


@Kimputer
Interesting! I'll take a look when I get a hold of my client's computer.

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<div class="content wysiwyg-content">
Unknown Device on Dell Inspiron 5759<br />
I have tried different downloads/drivers without success.<a href="https://filedb.experts-exchange.com/incoming/2018/03_w09/1280927/carlsoss-unknown-device.PNG" target="_blank" title="Unknown Device (62 KB)"><img alt="Unknown Device" class="file-block lazyload" style="max-width: 236px;" data-src="https://filedb.experts-exchange.com/incoming/2018/03_w09/1280927/carlsoss-unknown-device.PNG" /></a>
</div>
</div>


carlsoss-unknown-device.PNG

Unknown Device on Dell Inspiron 5759
I have tried different downloads/drivers without success.

Unknown Device in Device Manager Dell Inspiron 5759

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