Windows 10 printing problem

I have a customer with a Windows 10 Pro system. When he print a web form from Chrome, the preview looks fine, but the form prints out  shifted to the left a 1/4 inch. As a result the first two characters in each row are not printed. This happens on multiple printers. Everyone else in the company prints correctly.


Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Jonny BTech (CEO)Commented:
On this windows 10 pro machine, will it print properly using the other web browsers?   If so, is the google chrome version the same on the other computers that is working properly?  Anything other programs or windows versions different?  Being that windows 10 now puts out new versions every 6 months, that adds another layer of fun to the job..:-)
dbruntonQuid, Me Anxius Sum?  Illegitimi non carborundum.Commented:
Check paper size that has been set for printer and browser.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
cwconleyPresidentAuthor Commented:
The paper size was set to A4, changing it to letter did the trick.

Jonny BTech (CEO)Commented:
Great job dbrunton for fix.  Glad to see cwconley is up and running again..:-)
dbruntonQuid, Me Anxius Sum?  Illegitimi non carborundum.Commented:
Thanks Jon.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Operating Systems

From novice to tech pro — start learning today.