A Mac OS X user was running an older version of Google Drive on her Mac to connect to a corporate Google Drive structure where our organization stores files within the Google cloud.
A week ago she received a prompt to upgrade to Google File Stream and proceeded to perform the upgrade.
She then uninstalled Google Drive.
Now her computer has been having persistent issues updating existing files and downloading new files.
When we open Google File Stream it always says that it is running and syncing. Also her computer constantly maintains a connection to the internet.
She is able to fix the issue by rebooting her Mac and then it will sync the latest changes and download the newest files. However, she has to reboot her computer several times a day.
What can be done to fix this issue?