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Sufficient guidance provided.
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One of the users at a company we support is having issues with her Outlook 2016. She doesnt seem to get her emails randomly. To work around this when she knows she should have new emails she switches from disabled 'focused' inbox to enabled 'focused' inbox then the new emails show in both the 'focused' and 'other' folders. Then when she disables the 'focused' inbox the new emails are there<br />
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We have rebuilt her profile a couple of times. She is using Outlook 2016 with Office 365
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One of the users at a company we support is having issues with her Outlook 2016. She doesnt seem to get her emails randomly. To work around this when she knows she should have new emails she switches from disabled 'focused' inbox to enabled 'focused' inbox then the new emails show in both the 'focused' and 'other' folders. Then when she disables the 'focused' inbox the new emails are there

We have rebuilt her profile a couple of times. She is using Outlook 2016 with Office 365

Outlook 2016 Office 365 Email Issue

Microsoft Office is an integrated suite of applications that includes Outlook, Word, Excel, Access, PowerPoint, Visio and InfoPath, along with a number of tools to assist in making the individual components work together. Coding within and between the projects is done in Visual Basic for Applications, known as VBA.

Microsoft Office

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Outlook

Office 365 is a group of software plus services subscriptions that provides productivity software and related services to its subscribers. Office 365 allows the use of Microsoft Office apps on Windows and OS X, provides storage space on Microsoft's cloud storage service OneDrive, and grants 60 Skype minutes per month. Office 365 includes e-mail and social networking services through hosted versions of Exchange Server, Skype for Business Server, SharePoint and Office Online, integration with Yammer, as well as access to the Office software. All of Office 365's components can be managed and configured through an online portal; users can be added manually, imported from a CSV file, or Office 365 can be set up for single sign-on with a local Active Directory using Active Directory Federation Services.