Disabling auto-creation of printers in Citrix

I have a few users who are experiencing Citrix printing/performance issues and I suspect its related to the number of Auto Created Client Printers and I'd like to disable them.  I found this article https://support.citrix.com/article/CTX117805 yet here is my issue:

I get an error writing to the registry while logged in to the Citrix server as the user and when I'm logged in to the server w/elevated account permissions, I also have issues.

 The Citrix documentation says:  "If the DefaultPrnFlags DWORD already exists on the server, add the specified hexadecimal value to the current value."

How do I do that?  It already exists and has a REG_DWORD value of 0x00004000.  When I right click>Modify only 4000 is in the Value Data text box.

Ideas?  Thanks in advance
H. G.Asked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

H. G.Author Commented:
So I was able to modify registry on the Citrix server and I deleted the all Auto Created Client Printers but they keep coming back.
0
Dirk KotteSECommented:
use citrix policies to disable client printer auto creation.
DefaultPrnFlags  are usefull for special problems only.

I have good results with "create the default client printer only" and usage of citrix universal printer only.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
H. G.Author Commented:
Can the gpmc be used?  Whenever I try to launch the DS Console from the Citrix menu I get prompted to "configure" it as if I'm starting from scratch.
0
Dirk KotteSECommented:
you can use citrix policies from GPO too.
But you should try to correct your Citrix installation.
Citrix studio connects to a database, if there are problems, your environment is corrupted.
0
H. G.Author Commented:
Thanks.  Disabled auto creation in Citrix policies.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Printers and Scanners

From novice to tech pro — start learning today.