Cannot Send eMail through Outlook 2016 from QB 2016 Pro

We use QuickBooks 2016 and we have lost the ability to send eMail through Outlook 2016. Have tried all the solutions on the Intuit site, our Mail API works correctly and preferences are set, etc.
Greg MasonOwnerAsked:
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JohnBusiness Consultant (Owner)Commented:
We are sending mail from QuickBooks V2018 and Outlook 2016 with no issue.

1. Can you try upgrading QuickBooks?

2. Is there a specific error message you get that you can post here?
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Greg MasonOwnerAuthor Commented:
Thanks John.

We are using 2016 and it's fully updated. Outlook 2016.
QB comes up with: QuickBooks is unable to send your eMails to Outlook. Close any open Outlook windows and try again.

Again, this is recent - up until about two weeks ago it worked fine.
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JohnBusiness Consultant (Owner)Commented:
I wonder, then, if it is an Office (Outlook) Security or other connection update that is no longer compliant with QB V2016.
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Greg MasonOwnerAuthor Commented:
...also toggled preferences in QB,
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Greg MasonOwnerAuthor Commented:
Maybe. You'd think that would be something easily found on the WEB or in the intuit forums if such was the case...
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JohnBusiness Consultant (Owner)Commented:
Try this solution.

https://community.intuit.com/questions/1625930-can-you-send-out-emails-from-quickbooks-2014-through-outlook-2016

Note that the article suggests (as I do) QB V2018 or V2017
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Greg MasonOwnerAuthor Commented:
Fixed it! Ran FULL (not quick) repair on MS Office. Works now

Thanks for your suggestions, John.

On a separate topic, what makes you recommend QuickBooks 2017/2018?
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JohnBusiness Consultant (Owner)Commented:
QB Current Version is the supported version now and qualifies for Inuit Support.
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Greg MasonOwnerAuthor Commented:
It worked.
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