A Supervisor wants the wifi to force users to put in the password every time, where is that done?

I hope this is an easy question.  I am asking because I have very little ability in the realm of Internet and Security (I'm old :D)

Where I work a supervisor came to me saying that the wifi lost it's password and is letting anyone on it.  We actually have 2 wifi areas, one called CO-Public and the other CO-Internal (I did not name them) each with a different password.

I looked into it and even restarted our EnGenius ENH202 WIRELESS ACCESS POINT / CLIENT BRIDGE.  I tested CO-Public by going outside and trying to get my phone to log into it.  The wifi asked for a password as it should.  Now here is my question:

It is my understanding that when a PC (or phone) logs into the wifi, like I did with CO-Public that the password is remembered by the operating system on the PC (or phone).  The supervisor is telling me that I can log into the ENH202 and set it so that it forces the user to put in the password every time.  I have a feeling he is confusing the Connect Automatically checkbox with putting in the password.

Is he right that you can set the Wireless Access Point to force any user to put in the password or is this a function of the user's PC or phone?

Thanks!
alevin16Asked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

JohnBusiness Consultant (Owner)Commented:
You can and should set up your Wireless Access points to have passwords.  This is a function of the Access Point more than the device.

The secure wireless should have a strong password not distributed too widely.

The "public" wireless should have an easy password more widely distributed but with a password in any event.

The device will remember the password once entered.
AlanConsultantCommented:
Hi,

I would say that is a function on the user's phone / device.

I don't recall ever seeing a setting on the WiFi Access Point that would require re-entry of the password each time, but I guess it is possible it exists on some models.

Best option would be to look at the Access Point's web interface to see if there is a setting there and / or read the manual.  You could also try customer support for the manufacturer.


Hope that helps,

Alan.
JohnBusiness Consultant (Owner)Commented:
If the Access Point has a password, the device will take over. If the Access Point does not have a password, the device will not force it. That is why I suggest always having passwords on Access Points.
Cloud as a Security Delivery Platform for MSSPs

Every Managed Security Service Provider (MSSP) needs a platform to deliver effective and efficient security-as-a-service to their customers. Scale, elasticity and profitability are a few of the many features that a Cloud platform offers. View our on-demand webinar to learn more!

Dr. KlahnPrincipal Software EngineerCommented:
It is my understanding that when a PC (or phone) logs into the wifi, like I did with CO-Public that the password is remembered by the operating system on the PC (or phone).

Correct.  Some individual devices might have a setting to remember or not remember passwords, but every WiFi-enabled device I have seen remembers the SSID and its password.  People find having to re-enter passwords every time they connect to a network ... "annoying."

The supervisor is telling me that I can log into the ENH202 and set it so that it forces the user to put in the password every time.  I have a feeling he is confusing the Connect Automatically checkbox with putting in the password.

You're right and he's wrong.  Humbly ask him show you the option in the access point's operations manual that controls this behavior.  He won't be able to.  The access point cannot demand that software in a connecting device do something that it does not need to do.  If a device already knows the password, it can access the WiFi network.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Sandeep GuptaConsultantCommented:
Clear the MAC address learnt by PC\operating system. Then everytime user need to give password.
tlrjohnCommented:
You are correct, the device (laptop, phone, etc) will retain the password to access the network.  This is different than a password required to use the network.  If you want to enable that feature you will need additional software / hardware to complete this task.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Wireless Networking

From novice to tech pro — start learning today.