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SAS firmware update

Interesting situation. Seagate has a firmware update available for one of their newer 7200rpm SAS drives. One small problem. You either have to use Linix or Windows.

I would much prefer to use Windows but then comes yet another problem. Getting a SAS drive to be recognized in a Windows Desktop computer. What would be the best way? A SATA to SAS adapter? A cheap PCIe SAS controller?
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LockDown32
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LockDown32
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Dean ChafeeIT/InfoSec ManagerCommented:
I would avoid using an adapter because they can mess with the command protocol sometimes. Yes a cheap PCIe SAS controller in a desktop would be a good option, or perhaps you have access to a development/test server with a SAS slot to use? Especially with firmware updates it is best to use a slot in the native machine/controller.
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Dr. KlahnPrincipal Software EngineerCommented:
This is a tough one because SAS is almost always used in a RAID configuration and the basic function of a RAID controller is to hide the real hardware and make it look like something else.

You might take a look at this thread::

https://www.experts-exchange.com/questions/29086385/Wiping-SAS-drives-in-4-x-HP-SANs-which-are-being-returned.html

The FastTrak TX2650 and TX4650 reportedly will handle a single SAS drive in a non-RAID configuration, which should allow firmware updating.  Those were the only controllers I was able to locate that would do this; there may be others.
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LockDown32OwnerAuthor Commented:
Shoot. In thinking about it further the controller is just one piece of the puzzle. I then need a SAS "backplane". Firmware updates are a necessity. Sure are a lot of hoops to jump through.....
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Dr. KlahnPrincipal Software EngineerCommented:
I then need a SAS "backplane".

There's a single-cable single-drive "adapter" that allows plugging a single SAS drive into a backplane port on a controller.  They are usually available on fleabay.

But you are right; it's not going to be simple.

https://www.ebay.com/sch/i.html?_sop=15&_from=R40&_sacat=0&_nkw=sas+cable+-sata&_pgn=2&_skc=100&rt=nc
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arnoldCommented:
7200 SAS is a Sata nearl-line drive. where is it located, you need to run the firmeware upgrade on the server where the driver is attached.
Often the System vendor in which the drive is located should provide the tools to update the firmware.
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LockDown32OwnerAuthor Commented:
Right now the drive isn't in a server. I would much rather get the firmware up to date before putting it in a server. I use Adaptec and have a server in production. I'll play with their software a little and see if they can do it once it is in a server.
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arnoldCommented:
what is the server that you have? check whether the vendor released firmware updates for the server, etc. that need to be applied.
most have the

http://knowledge.seagate.com/articles/en_US/FAQ/207931en
the server/hotswap drives are designed to be updated with minimal impact.

Do the drives in the server need updates as well? you could add this drive into the server without putting into production, as long as it is connected, it can be updated....

It all depends on the system you have.
i.e. often the firmware update tools lists the drives in your case whose firmware may need to be updated.
you should before inserting the drive record its serial number and then when updating only select based on the serial number this drive for the firmware update.


http://knowledge.seagate.com/articles/en_US/FAQ/207931en
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LockDown32OwnerAuthor Commented:
According to Seagate there are a couple options:

1) Use the firmware update feature that comes with the RAID controller. I use Adaptec and it fails.
2) Use Seatools for Windows but it won't see the drives when they are behind a RAID controller so it doesn't work

So Seagate's solution is to take the drives out of a production array one at a time and try to get them in a Desktop computer running Windows and hope Seatools for Windows will work at that point. They have not idea how to get a SAS drive to be recognized in a Desktop computer but wished me the best of luck.

The only thought that comes to mind is that Seagate employs a bunch of bleeding idiots.....
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arnoldCommented:
Check whether the adaptec controller itself has firmware updates.
Buy a SAS hba non raid.

Most firmware updates should go through, but you might need to get the vendor specific tools to update the firmware of the drives.

Checking adaptec's, broadcom's site for the tool/utility..
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LockDown32OwnerAuthor Commented:
I actually have two things coming. A adapter to separate the data and power leads to the SAS drive and a used Adaptec 2404 in hopes JBOD will let it be recognized :)
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arnoldCommented:
Can't shed light, commonly, when se gates are in IBM, Dell, hp systems, each vendor provides the executeable /binary to push the firmware update through their hardware.

Does the issue the firmware supposed to correct/address manifest on your setup?
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LockDown32OwnerAuthor Commented:
That is one of the advantages to getting the complete bundle from one vendors :) Believe it or not, in playing with it, even though the Adaptec software says that the firmware operation failed it didn't. Re-running the software picks up the new firmware version. I almost like that even less. "If failed but not really"!
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arnoldCommented:
Have not done updates through adaptec, what does the firmware fix?
At times a reboot is needed .. Check whether the adaptec also have firmware update.
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LockDown32OwnerAuthor Commented:
Primarily noise and vibration. There was also an update to the Adaptec firmware and software. If it isn't one thing it is something else. Thanks gents. I think I am OK at this point.
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