How to fix the server from not shutting down. Due to Hyper-v virtual management service.

We have had this issue for a while on a server 2012 r2 running hyper V.
Whenever we try to reboot the server or just restart the Hyper V service. it fails to stop.

I have been reading some articles online but have not found a definitive fix except to uninstall RRAS service or uncheck a setting in the Vswitch properties.
(Allow Management operating system to share this network adapter) this needs to be unchecked.

Or i read other articles to use a second nic which the server does have 2.

Does anyone know of any other possible fixes or if Microsoft solved this in an update?
BBraytonAsked:
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MaheshArchitectCommented:
1st update server firmware
then
patch your server with latest hyper-v patches
https://support.microsoft.com/en-in/help/3135020/recommended-hotfixes-updates-and-known-solutions-for-windows-server-20
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Philip ElderTechnical Architect - HA/Compute/StorageCommented:
I have two very thorough EE articles on all things Hyper-V:

Some Hyper-V Hardware and Software Best Practices
Practical Hyper-V Performance Expectations

Unbind the virtual switch, set up a Lbfo Team on the two ports, bind the virtual switch to the newly created team, and finally bind the new vSwitch to the VM(s).
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R@f@r P@NC3RVirtualization SpecialistCommented:
Hello

According to what you say, the VM does not shut down or restart, even when you restart the hyper-v service?

If so, try to force the shutdown of the vm by means of a command in powershell, I indicate the command:

Stop-VM -Name VM1 -Force

Where (VM1), there you will place the name of your VM.

Validate if the command works for you and notify me

Greetings.
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R@f@r P@NC3RVirtualization SpecialistCommented:
Hello

Could you perform the tests mentioned?

regards..
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BBraytonAuthor Commented:
Thanks Guys I will try all these out soon. Haven't had a chance to.
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R@f@r P@NC3RVirtualization SpecialistCommented:
Goodnight,

In account, please notify us of the results when you perform the tests.

I remain attentive to your comments.

Regards...
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BBraytonAuthor Commented:
worked Great after updates
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