Resetting Cisco 3850 switch

Need assistance into getting into this switch that someone before me attempted to configure
Captain CreeSystems AdministratorAsked:
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Jeff LeggIT ManagerCommented:
Hardware reset procedure for 3850 switch.
Resetting the Switch

Caution Resetting the switch reboots the switch.

To reset the switch to the factory defaults:

Step 1 If you are using Cisco IOS XE Release 3.6.0E or later releases, enter the erase startup-config privileged EXEC command to clear the contents of your startup configuration.If you are using an earlier release, you can skip this step.

Step 2 Press and hold the Mode button. The switch LEDs begin blinking after about 3 seconds.

Step 3 Continue holding down the Mode button. The LEDs stop blinking after 7 more seconds, and then the switch restarts.

Step 4 The switch now operates like an unconfigured switch. You can enter the switch IP information by using Express Setup as described in the “Running Express Setup” section.
Captain CreeSystems AdministratorAuthor Commented:
Unfortunately, after I press the mode button for longer than 7 seconds.. nothing seems to happen.  Will I need to obtain a console cable to perform step 1 first?
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In that case, most likely, you will need console cable.

1. Console into the switch
 2. Power cycle the switch
 3. Press and hold the Mode button until it glows amber
 4. When in the boot loader mode ("Switch:" prompt):

 Switch: flash_init
 Switch: load_helper
 Switch: dir flash:

 view the file system.

 Directory of flash:
    13  drwx         292   May 01 1999 2:34:43 switch_image
    11  -rwx        5425   May 01 1999 2:35:54  config.text

 5. Create a new boot variable to bypass current STARTUP-CONFIG:

 6.Verify/Make sure the disable password recovery variable is not set to 1:

 7. Boot the switch using the image you want (e.g. flash: packages.conf  or flash: switch_image)
      Switch: boot flash:packages.conf      
 Switch:  boot flash:switch_image    <---- image you want to use

 8. When in IOS XE EXEC mode, update and save the updated startup config
 Switch> enable
 Switch# copy startup-config to running config or
 Switch# config terminal
 Switch(config-if)# enable secret password
 Switch(config-if)# end
 Switch# copy running-config startup-config

 9. Reload the switch
 Switch# reload

 10. Break into boot loader one more time (step 3: Press and hold the Mode button until it glows amber)
 11.  When back in boot loader mode ("Switch:" prompt), remove the bypass startup config entry and reboot
 12.Unset the variable:


 13. Boot the switch image as done before
 Switch: boot flash:packages.conf      
 Switch:  boot flash:switch_image  <--- image you want to use.

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