I have a client with SBS2011 with Exchange 2010. They have 6 users with iPhone 7’s. All the phones were able to connect with their Exchange accounts and send/receive e-mail until the server self-issued cert was reissued/renewed. Now 3 of them are not able to send or receive. In an attempt to get the owner’s working, I used Safari to get the new cert by going to the domain https (didn’t work), deleted the Exchange account and re-created the account (also didn’t work). I keep getting an error (Cannot Verify Server Identity : The identity of “server.mydomain.com” cannot be verified by Exchange.) – only two choices are presented “Details” and “Cancel”, there is no third choice to continue anyway.
Do I need to download the certificate to the phone or will it just come down by itself? Or what is the correct procedure to get the cert on the phone?
I have tried several times to enter and reenter but can’t seem to get this to work. I have tried googleing to find information but haven’t been successful so far, so I decided to go the “Experts”. On the owner’s account, I also deleted the phone partnership in the Exchange Management Console. Also the internal domain has a .local extension so I can’t use a third party trusted certificate (thanks Microsoft).
Below is all the information for this account with their domain redacted as “mydomain”.
Please help me: what is the correct settings for these iphones?
Full server computer name: SERVER.mydomain.local
Internal domain: mydomain.local
Subject Alternative Name:
Valid from: Sunday, February 18, 2018
Valid to: Tuesday, February 18, 2020