I have a client who is having an issue with a word document.
The document was created a number of years ago and contains a graphic and formatting. the file type is .doc (not docx).
when he opens it in office word 365(2016) it loses the formatting and the grafic.
Whats strange is that it opens fine on other pcs in 2016.
It also opens properly in 2010.
Interestingly enough if you save it in 2010 into a docx it WILL open properly in 2016.
Am i missing a setting of sorts on his pc in 16?