I am using Word 2016, Windows 10, installed onto a new computer about two months ago. I am using several documents as templates that contain a mail merge to put new data into each one. These documents were not created using Word 2016, but have been working fine until now. As of yesterday all documents that have the mail merge will not go past page 1. I cannot see the rest of the pages and if I try to type past the bottom of page 1 nothing happens. If I open an old document that I created using this mail merge feature I have the same problem - I only see page 1. I just found out today that someone else I know is having the same problem - only page 1 on any documents created with mail merge. But others with the same setup as I have are having no problems at all. Microsoft support took a look and say they don't know why this is happening and they can't help me. I am out of ideas. Can anyone help?