Office 365 Outlook, cannot add additional account
Hello,
i have a following situation.
Client is migrating from some 3rd party mail to Office 365. Currently using POP3. Autodiscover is pointing to Office 365.
Server 1: 3rd party, registered mydomain and mailbox with user@mydomain.com. MX pointing to it.
Office 365 Exchange, registered mydomain.com and mailbox for user@mydomain.com
What i usually do, for client with few users, is to configure Outlook to have both mailboxes (accounts), one for POP3 on 3rd party mail and second via autodiscover on Office 365, for (user@mydomain.com). This works if you have Outlook 2010 or 2013, and i am sure it worked for Outlook 2016 some time ago.
You open Outlook and simple get mailbox for user@mydomain.com (1) (POP3) and user@mydomain.com (o365)
After that, i migrate MX, and inform users to start using new mailbox tomorrow, and then migrate old mailbox to new one.
Problem is now, when you install Outlook 365, when you try to add account for exchange mailbox on o365, Outlook is going to report that account already exists, and you cannot add it.
Is there some workaround on this? Why it does not work as good as it was before :)
Regards.
i have a following situation.
Client is migrating from some 3rd party mail to Office 365. Currently using POP3. Autodiscover is pointing to Office 365.
Server 1: 3rd party, registered mydomain and mailbox with user@mydomain.com. MX pointing to it.
Office 365 Exchange, registered mydomain.com and mailbox for user@mydomain.com
What i usually do, for client with few users, is to configure Outlook to have both mailboxes (accounts), one for POP3 on 3rd party mail and second via autodiscover on Office 365, for (user@mydomain.com). This works if you have Outlook 2010 or 2013, and i am sure it worked for Outlook 2016 some time ago.
You open Outlook and simple get mailbox for user@mydomain.com (1) (POP3) and user@mydomain.com (o365)
After that, i migrate MX, and inform users to start using new mailbox tomorrow, and then migrate old mailbox to new one.
Problem is now, when you install Outlook 365, when you try to add account for exchange mailbox on o365, Outlook is going to report that account already exists, and you cannot add it.
Is there some workaround on this? Why it does not work as good as it was before :)
Regards.
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Ivan, any news re: progress on this question?
ASKER
Hi,
as of some update for Outlook 2016, you are no longer able to add multiple accounts with same name, but hosted on different mail servers.
I have tried with older version of Outlook 2016, one from last year (dont have build number here) and it works.
Regards,
Ivan.
as of some update for Outlook 2016, you are no longer able to add multiple accounts with same name, but hosted on different mail servers.
I have tried with older version of Outlook 2016, one from last year (dont have build number here) and it works.
Regards,
Ivan.
ASKER
Close the case. TY
ASKER
thanks for the info, will try it.
Regards.