Scan Snap ix500 by Fujitsu has connectivity problems with Windows 10. We have found an interim fix by allowing the WIA (Windows Image Acquisition) service to interact with desktop. Just wondering if there are other implications, especially security, of allowing this access?
exact instructions followed are below:
Solution for connection error for Scansnap ix500 running Windows 10:
1. Control panel, select “Administrative Tools”, open “Services”
2. Find service named “Windows Image Acquisition (WIA)”, right-click on it, select “properties”
3. Go to the “Log On” tab, select “Log on as: Local System Account”, check the “Allow service to interact with desktop” box
4. Click OK, restart.